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ABOUT THE NEW CART SYSTEM!!


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ABOUT THE NEW CART SYSTEM

 

I'm going to list the things that come to mind, but please feel free to ask questions here too.

 

1) The PERFUMERIE section is your friend!

The whole site now revolves around the Perfumerie. Learn to use the sorting and search features to make your quests easier.

 

2) THERE IS NO MORE SAMPLE PAGE!

Also, no more Beta page. All available options for each scent now reside on their respective Perfumerie pages. Choose what you want via the little drop down menus on each page.

 

3) How do I check how many are in stock?

You can do it like you always did, put a large number in your cart, and pretend to check out. At the last step before you pay, the PayPal window will tell you how many there actually are.

 

4) Can I reserve items using the cart?

NO! The items will not be removed from our inventory until you pay for it...holding something in your cart will not save it for you but will not mess up our inventory count either.

 

5) When I try to add stuff to my cart, my browser gives me this message that says "THIS PAGE CONTAINS BOTH SECURE AND NONSECURE ITEMS. DO YOU WANT TO DISPLAY NONSECURE ITEMS?" What do I do?!

Firefox is not doing this, but Microsoft Explorer is. Use a different browser if you wish, but it's not an issue in any case. This message is appearing because the LP LOGO displayed at the top of the PayPal page is not hosted on a secure server. It doesn't matter and there's nothing to worry about. Say yes, say no, it should all function either way.

 

6) Redeeming Gift Certs and Forum Freebies

Here's the page: http://lovepotionper...oom/articles/GC

 

The PayPal cart will not allow buttons that minus dollars, and will not allow no-charge items. ::sigh:: I had to think of a way to make our beloved system work, and the only way is to charge you a penny. Yes, using these options will now cost you a penny. Sorry!

 

I have just noticed that Explorer is making a jumble of this page. Have I mentioned that I hate Microsoft? If you're not seeing things properly, please try a different browser. I use Firefox and everything is working perfectly.

 

The other really important thing about this change, is when you redeem a Gift Cert, you now have to WRITE IN what you are redeeming it for. You can't do it the old way by adding it to your cart and then minus-ing it later. You have to do it like this now:

 

Enter Redemption Code:

Redeem for which product?:

 

You are basically saying, I have a $25 GC and I want to redeem it for a bottle of LP: Pink. Or, I have a $40 credit and I want to redeem it for this bottle and these samples, etc.

 

7) ARTFIRE

http://www.artfire.c...udio/LovePotion

Artfire is like Ebay for artists, just like Etsy. We didn't want to clog up our Perfumerie section with soap and wax melts and Private Editions etc., so we bought an Artfire site to list these items and anything that we only have in a very limited quantity.

 

All PEs will now reside here... B&B items, spell kits, basically everything other than our perfume and phero line. When we get down to the last few bottles of something, we are planning to put it on Artfire. On Artfire, you can see exactly how many items are left. There is a drop down menu that tells you the number available.

 

Artfire is now the place for the last of the last of the limited editions. If I only have a couple left, I am putting them into the Artfire store under "Going Going Gone" or "GGG Trial Vials"

 

When you are on Artfire, it's a separate cart, a different store. You will need to check out separately from the items you put in your LPMP cart.

 

I AM NOT DONE adding things to the Artfire site. In fact, It should change often. This is a place you might want to keep an eye on.

 

8) OMG - POSTAGE!!!

Shipping is still FREE to USA for perfume and pheromone products. Other products are charged postage just like they always were.

 

Poor Canada. The USPS has upped our shipping cost to Canada 2.5x. Bass turds. But that's not all. Not sure of the percentage, but there's also been a huge rate hike on the rest of the world. :(

 

So, here's the deal....

On Artfire, we were able to weigh everything and input pretty accurate postal rates for each region.

The PayPal cart on the LPMP site is not as flexible. We had to use a general percentage based on the cost of each order total.

 

If it looks too high, do not freak out! Complete your order and we will REFUND YOU for any excess postage. We are not about gouging money on postage. If it's low, we'll eat the difference. If you were charged too much, we'll send it back to you. PROMISE!

 

If you want a different kind of shipping than regular First Class Airmail - domestic or international - like Fed Ex or Priority or Express, please just email us your order and let us invoice you the proper amount to start with. Thanks!

 

FYI: Our smallest empty boxes weigh 2.5 ounces - postage for the weight of your items is added on top of that base.

 

9) Who gets to order NEWBIE Sampler Sets?

http://www.lovepotio...m/articles/Sets

Let's just say the same rule applies to everyone. Each person can order a maximum of TWO. Period. Once you've had your two, you have to order things at regular price. Monthly sampler sets not included! You can order those every month!!

 

 

 

Studio email address: CataLunaLPMP@yahoo.com

 

Mistress Heather - Customer Service: lpfragrancescustomersrvc@ymail.com

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Hmmm...I have tried to figure this out myself but...how would you order a Topper spray scented with Dollys Hot and Sticky? Full strength perfume and phero...I figure I would order the Topper and write in the scent but then...pay for the perfume on artfire? But it is a little cheaper if you combine the two?

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So there is no more new releases page? You have to search for the new releases individually by name?

 

The New Releases are on the front page of the site.

 

Use the Front Page to order them individually,

http://www.lovepotionperfume.com

 

or the Sampler Page to order the Monthly Set.

http://www.lovepotionperfume.com/articles/Sets

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Hmmm...I have tried to figure this out myself but...how would you order a Topper spray scented with Dollys Hot and Sticky? Full strength perfume and phero...I figure I would order the Topper and write in the scent but then...pay for the perfume on artfire? But it is a little cheaper if you combine the two?

 

MAD SCIENTIST MIXTURE!

http://lovepotionperfume.com/perfumerie/potion/MadScience/

 

If you want options that page can't handle, please email us for an invoice.

CataLunaLPMP@yahoo.com

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Hmmm...I have tried to figure this out myself but...how would you order a Topper spray scented with Dollys Hot and Sticky? Full strength perfume and phero...I figure I would order the Topper and write in the scent but then...pay for the perfume on artfire? But it is a little cheaper if you combine the two?

sorry to chime in in an unrelated question....Dolly'S Hot & Sticky is still available ??

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

@ Mara, SO glad you posted this, my mind is a bit wonky lately and I'll DEF have to refer to this frequently :rolleyes: THANK YOU !!

Edited by liz
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sorry to chime in in an unrelated question....Dolly'S Hot & Sticky is still available ??

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

@ Mara, SO glad you posted this, my mind is a bit wonky lately and I'll DEF have to refer to this frequently :rolleyes: THANK YOU !!

Hi Liz ~ The ArtFire site is showing that there are 6 bottles available.

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Not sure if its just my browser or that I'm using my iPhone but I can't see all of the new releases on the front page? I only see 10 then the previous month is listed?

 

Thanks for calling my attention to this Rosebud. Programming mistake on my part. You should see all 11 of them now. :) xooxoxo

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Ok,I think I got this !! :lol: ...and awwww,Mara,what a generous gesture on the two sampler sets for all of us *MWAH* hmmm,thinking a neat unique gift set opportunity here !!!!

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Hi Liz ~ The ArtFire site is showing that there are 6 bottles available.

 

Thanks greenergal !! good to know, I may have to get a back-up bottle :D

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Wax melts are not on Artfire yet. We are putting them up individually and John had to do an inventory count on them which he should be handing me today.

 

In answer to the multiple emails - Winter Woody wax melts are indeed sold out at the moment, but I do have some simmer oil in that scent ready.

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Ok! I'm getting a little bit excited and/or confused!! What is the GGG section on Artfire? I am seeing a few things that I *thought* were gone forever turning up on there and giving me the option to buy them. Could it really be?? Have they really come back?? It seems too good to be true!

 

Ok.... calm down Syn... *takes deep breath*

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Artfire is now the place for the last of the last of the limited editions. If I only have a couple left, I am putting them into the Artfire store under "Going Going Gone" or "GGG Trial Vials"

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Artfire is now the place for the last of the last of the limited editions. If I only have a couple left, I am putting them into the Artfire store under "Going Going Gone" or "GGG Trial Vials"

 

SQUEEEEEEEE!!

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Artfire is now the place for the last of the last of the limited editions. If I only have a couple left, I am putting them into the Artfire store under "Going Going Gone" or "GGG Trial Vials"

I've been wanting to order Merry, which is on LP Perfumerie, but it shows that there are none left. Before the new cart system I could have sworn there were quite a few left. Is this one that is truly out or could it possibly show up under the ArtFire site once everything has been loaded up? I can definitely wait for it, but will cross it off my order list if it is actual GGG. Thanks a bunch!

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I've been wanting to order Merry, which is on LP Perfumerie, but it shows that there are none left. Before the new cart system I could have sworn there were quite a few left. Is this one that is truly out or could it possibly show up under the ArtFire site once everything has been loaded up? I can definitely wait for it, but will cross it off my order list if it is actual GGG. Thanks a bunch!

 

OMG! Thank you for pointing that out to me! I somehow missed that one! Yes it is indeed in stock. Give me 15 mins and it will be up and orderable via the Perfumerie.

 

 

Also, a note about the Artifre store. I have to finish the new releases this week then i will get back to filling up that store. Sorry for the wait.

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I already programmed the button, but forgot to update the Perfumerie page. All done now! :) Thanks!

Not sure if you hear this enough, but you are THE BEST!!

Hear, hear!

 

We :burning-heart:You, Mara!!! Thank you for working your patootie off to keep your loyal addicts happy. You really are fabulous!!! :heart:

Edited by ElizabethOSP
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maybe silly question but... are we allowed to order a newbie collection even if we've been here for awhile? if not i totally understand why :) but i love the idea of the trial size grab bag type option - i don't care so much about the option where the customer gets to pick 10 but i would love a "Pick them for me!" mystery sampler because it forces me out of my comfort zone to discover things i might not have ever ordered otherwise!

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Not sure where I posted this, so I will say again here. I am leveling the playing field and the same offer applies to everyone. Each person can order TWO "newbie" sampler sets - established or new customers - but once you've had your two you have to order at regular price. :)

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I don't know if this is just a problem with me or if this has been addresses and I missed it, but I tried to place an order with my Visa credit/debit card and it said it wouldn't accept this card. I have used it before, so just wondering. I placed my order with paypal and it worked.

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