Silkilocks Posted August 18, 2014 Share Posted August 18, 2014 HI I placed my order 2 weeks ago (Aug 4) and haven't received any shipping notice. Please advise on status, thanks! Link to comment Share on other sites More sharing options...
LadyVictoria Posted August 18, 2014 Share Posted August 18, 2014 Hi Silk, Usually during the same the turaround time is a bit longer, especially if you ordered custom items. I think that the standard is 3 weeks ? Link to comment Share on other sites More sharing options...
luna65 Posted August 18, 2014 Share Posted August 18, 2014 I placed my order in the same timeframe - I'm assuming because of the sale it's going to take a little longer due to the sheer volume of orders being processed at this time. Link to comment Share on other sites More sharing options...
hearts Posted August 18, 2014 Share Posted August 18, 2014 I haven't got mine either... I think it's prob chaos with the sale, so it'll prob take longer than usual:) Link to comment Share on other sites More sharing options...
Potion Master Posted August 18, 2014 Share Posted August 18, 2014 Yes, we are behind due to the sheer volume of orders. Especially those with custom items and new releases. Please be patient, we are working as fast as we possibly can. Sorry for the wait and thanks for your understanding! Link to comment Share on other sites More sharing options...
Silkilocks Posted August 18, 2014 Author Share Posted August 18, 2014 OK, no problem-- thanks for letting me know! Link to comment Share on other sites More sharing options...
Silkilocks Posted September 25, 2014 Author Share Posted September 25, 2014 Update: So it finally arrived on Sept 5th, nearly 5 weeks after the order was placed. And I live in the US and hadn't ordered any custom items. That was sheer agony to wait for if for nearly 5 weeks... lol. But at least the sale went on until Sept 15, which allowed me just enough time to place one more order during the sale and thereby snag some more freebies! Now am waiting for a shipment notification on my Sept 15 order (fingers crossed that this one wont take 5 weeks...) Link to comment Share on other sites More sharing options...
Potion Master Posted September 25, 2014 Share Posted September 25, 2014 Silkilocks, We are nearing completion on your order now. It's a very large order with a ton of customizations so it does take a while for us to get thru them all. We appreciate your patience. Link to comment Share on other sites More sharing options...
Silkilocks Posted September 25, 2014 Author Share Posted September 25, 2014 ? I didnt customize anything. Just ordered sugared layerables, some UNs, and a couple of fragrance sprays. But glad to know it's nearly ready Link to comment Share on other sites More sharing options...
Potion Master Posted September 25, 2014 Share Posted September 25, 2014 Almost every bottle in your order is being custom made for you sweetie. Sprays are custom made per order..except for ones that are only offered in spray like Flying Potion. Pheros are also made to order. There are too many variables to make them in advance. Re the Sugars, they were not even being brewed until they were ordered, thus the earlier wait for those new releases. I anticipated brewing around 75 of the 125 offered, but it ended up that MORE than all of those were ordered, so I had a ton of brewing to do, and can only brew a limited number per day. Link to comment Share on other sites More sharing options...
Silkilocks Posted September 25, 2014 Author Share Posted September 25, 2014 OK, got it! Thank you Link to comment Share on other sites More sharing options...
Blackgirlmagic Posted August 17, 2019 Share Posted August 17, 2019 On 9/25/2014 at 3:00 PM, Potion Master said: Almost every bottle in your order is being custom made for you sweetie. Sprays are custom made per order..except for ones that are only offered in spray like Flying Potion. Pheros are also made to order. There are too many variables to make them in advance. Re the Sugars, they were not even being brewed until they were ordered, thus the earlier wait for those new releases. I anticipated brewing around 75 of the 125 offered, but it ended up that MORE than all of those were ordered, so I had a ton of brewing to do, and can only brew a limited number per day. Just the thought that most bottles are custom made makes me extremely excited for my order to be shipped out! 🍫🌿 Link to comment Share on other sites More sharing options...
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