QueenofLimbo Posted December 5, 2013 Share Posted December 5, 2013 (edited) I got my big order finally! So I was like But then, as I was carrying the package in the house I was like "Hmm... I smell... Vanilla..." My Beth's Blushing Milkmaid sample D: And it destroyed all the other labels in the same bag, though that's not really a big deal. I know everyone's in the middle of moving, but what's the normal order of business when this kind of thing happens? Edited December 5, 2013 by QueenofLimbo Link to comment Share on other sites More sharing options...
luna65 Posted December 5, 2013 Share Posted December 5, 2013 Contact Heather at lpfragrancescustomersrvc@ymail.com and she'll work on resolving the issue for you. Link to comment Share on other sites More sharing options...
MissHazel Posted December 5, 2013 Share Posted December 5, 2013 Rub all that goodness all over you. Email Mara or Halo and tell them and then Mara, when she can, will send you a replacement sample and new labels so long as she still Has the label saved. She might not be able to do it til your next order or she may be able to do it right away. Guess it depends on howinsanely busy she is and what's already been packed Sorry that happened to you. Were you able to save any ofthe liquid from your bbm sample? Link to comment Share on other sites More sharing options...
QueenofLimbo Posted December 5, 2013 Author Share Posted December 5, 2013 Sorry that happened to you. Were you able to save any ofthe liquid from your bbm sample? Sadly, no, it had all soaked into the labels. Also, I didn't want to rub any of it over me because there were little shards of broken glass everywhere! Link to comment Share on other sites More sharing options...
MissHazel Posted December 5, 2013 Share Posted December 5, 2013 Oh bummer. Sometimes it's a clean break. Maybe you can put the little plastic bag with the bottle in it in a drawer to scent your drawer? Normally cops on clothes are a no no but I wonder if it would be okay this way since the clothes wouldn't come into contact with the liquid (and glass of course!) Link to comment Share on other sites More sharing options...
luna65 Posted December 5, 2013 Share Posted December 5, 2013 QoL - please follow my suggestion; I phrased it as I did for a reason (and because it's my job as a mod to provide answers when I can). Link to comment Share on other sites More sharing options...
QueenofLimbo Posted December 5, 2013 Author Share Posted December 5, 2013 I know, and I did, thanks Link to comment Share on other sites More sharing options...
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